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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Nunan

February 21, 2025

5  out of  5
rating by Jeff Nunan
"My thanks to Collin Collins and Martha for their prompt and knowledgeable responses to me. I had just purchased a motorcycle and needed advice on insurance. Their suggestions gave me great coverage at a very reasonable price. Thank you!"
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Bobby Rahmani

February 20, 2025

5  out of  5
rating by Bobby Rahmani
"I have been State Farm client for many years and I have to say, personnel have been very courteous and professional specifically Collin Connors whom has been obliging and very pleasant to interact and communicate with."
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Hans Davis

February 14, 2025

5  out of  5
rating by Hans Davis
"At Ashton Ellis State Farm I've always promptly get the help I called for regardless of who I speak with but especially from agent Colin who always and I mean always make an extra effort to courteously and effectively fulfil the reasons for my call and also see how I can have some savings."
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Mary Rogers

February 14, 2025

5  out of  5
rating by Mary Rogers
"We’re very happy with the service we’re receiving from the Ashton Ellis agency, Collin was especially helpful, explaining the ins and outs of coverage on a rental car."
We responded:
"Thank you so much for your kind review. We strive to meet every customers needs. "
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Pamela Gates

February 13, 2025

5  out of  5
rating by Pamela Gates
"I have been with State Farm for many years for auto and renters insurance. For many of those years Collin Connors has been my contact and has never let me down. His assistance and timely communication throughout a car accident, numerous car rentals and new/used car purchases, the most recent purchase this last December, has been invaluable. Always prompt, thorough, knowledgeable and professional. Cars can be a never ending source of stress and confusion, but I've always been able to count on Collin's help through the rough spots!"
We responded:
"Thank you for your kind words about Collin and the Ashton Ellis agency. We appreciate your business."
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Dave Stephens (Cartoonasaurus)

September 22, 2023

5  out of  5
rating by Dave Stephens (Cartoonasaurus)
"Great customer service - really takes the time to explain the complicated pros and cons - my wife and l are really lucky to have the Ashton Ellis team to help us plan for our future here in San Diego, California..."
We responded:
"Thank you for your business and this great review! We are happy to help anytime. 😊"
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Jackie Lopez

July 29, 2023

5  out of  5
rating by Jackie Lopez
"Excellent customer service. Ashton, Chris, Conner will give you a call right back and take care of business no corporate Mikey mouse. Thank you for you."
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Sophia J

July 18, 2023

1  out of  5
rating by Sophia J
"Constant phone call harassment from this insurance provider. Would not consider State Farm for any kind of insurance again, especially Ashton or Connor. I have received too many calls to count from this office trying to sell me policies I do not want or need. Would absolutely not recommend to friends or family. Ending my policy."
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William Melich

June 15, 2023

5  out of  5
rating by William Melich
"Ashton Ellis was very friendly and professional. She explained everything very clearly and made the process both simple and enjoyable."
We responded:
"William, I appreciate you and your business. Thank you for this great review."
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Gwen Mosley

May 19, 2023

5  out of  5
rating by Gwen Mosley
"Very quick easy process.."
We responded:
"Very happy to help. Thank you for your business"
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Zachary Dirks

April 8, 2023

5  out of  5
rating by Zachary Dirks
"Quick to help and affordable"
We responded:
"Thank you Zachary!"
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N E

February 1, 2023

5  out of  5
rating by N E
"I decided to buy my homeowners, auto and umbrella insurances from this State Farm agent solely based on the terrific customer service I received from Chris McMurry. Theirs was not the cheapest policy but Chris was so responsive and knowledgeable that I knew I would be in good hands in case I have an issue or need to file a claim. I highly recommend this agency and particularly Chris as a State Farm agent."
We responded:
"Chris and I thank you for this review and your business."
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Samuel Aaron Loredo

September 13, 2022

1  out of  5
rating by Samuel Aaron Loredo
"Unfortunately, Ashton Ellis’s team we’re incapable of transferring my police from Seattle,WA to SD, Ca for various months. Once I called they apologized but kept on messing up my monthly billing and quoting incorrect pricing. Every time I called they would apologize get to the bottom of it and said they would get back to me and weeks would pass before receiving any kind of response. Would call either Chris or Collin for an update and they would both be flustered after weeks of waiting for a response. ( still waiting on the billing issue response from Chris that I made before July 4th and you told me you would get back to me after the holidays). Turns out they submitted the same policy twice and I keep getting double billed from State Farm. Finally had to go talk to the main headquarters and other State Farm agents to tell me that this office messed up my policy incredibly. Update: Still not rectified by anyone at this office I would stay away from lazy agents like this"
We responded:
"Samuel, I am so sorry to hear about your frustration. I want to make sure our customer service and state-to-state transfers are up to par. I will be calling you after I speak with my team and I will personally make sure your account is rectified. Sincerely, Agency owner(Ashton Ellis)"
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Christian Stark

July 22, 2022

5  out of  5
rating by Christian Stark
"I recently had an insurance concern that warranted me contacting the Ashton Ellis agency. I am a new home owner and a situation had come up that I was not sure how to handle, so I reached out to Ashton Ellis, where my insurance is handled, for help. I was a fair bit stressed, but Collin Connors addressed my problem with patience and had found a clear and concise solution. With Collin's efforts, what would have ruined my day, was turned around and he was able to take the stress off my shoulders. Collin is an asset to the agency, not to mention exceptionally patient, kind and affable. It is because of him that I feel comfortable highly recommending the Ashton Ellis agency!"
We responded:
"Thank you for your kind review. I’m glad Collin was able to help you in such an effective way."
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Scott and michelle Mcilrath

February 15, 2022

5  out of  5
rating by Scott and michelle Mcilrath
"I love State farm dealing with Ashton and Chris have been so helpful. Taking the time to work with me while my husband was on life support in hospital. While I couldn't think being so scared. Checking up on me seeing what they can do to help me make payments when I wasn't getting any income at the time. Great prices affordable. Just all around super nice people."
We responded:
"Thank you for such a great review."
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Collin Connors

February 15, 2022

5  out of  5
rating by Collin Connors
"Ashton and Chris made signing up for insurance easy. I got the lowest auto and home rates I've had and with the best coverage!! I even got Life Insurance to protect my family and home. I will be a lifelong Statefarm customer and it's all because of Ashton and Chris!"
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Jose Cardenas

February 15, 2022

5  out of  5
rating by Jose Cardenas
"Chris is Awesome! When I first started with State Farm I had another agent that was not helpful at all. I was about to leave them. But then Chris stepped up and heard what I needed and he was able to help and get my policies started with no problem! Anytime I need something, I text Chris and he gets back to me fast and helps me with what I need asap!"
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Lori Michaelis

September 7, 2020

5  out of  5
rating by Lori Michaelis
"We are incredibly pleased with Carlos Solis’ Due diligence and persistence. He was able to rectify a situation and answer my questions and concerns thank you"
We responded:
"Thank you for your review. I’m happy to hear Carlos was able to help you with the uninsured motorist update."
Profile photo of carlos solis

carlos solis

August 24, 2020

5  out of  5
rating by carlos solis
"Had an awesome experience with this office. After searching for the best coverage for my money. Ashton’s team members was able to help me with coverage that works in Mexico, my home and also my Life insurance."
We responded:
"Thank you for you review. We are happy to help and pleased to let you know there will be a new rate decrease effective next month for any new or added vehicles!"
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Jeremy Arteago

July 29, 2020

5  out of  5
rating by Jeremy Arteago
"Chris McMurry was friendly and professional and had me setup with new insurance in no time. For any future insurance needs I'll be going back to State Farm, highly recommended."
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Adam Kimball

July 28, 2020

5  out of  5
rating by Adam Kimball
"Ashton has provided homeowner's insurance for us for several years now. She is very responsive when we have any questions regarding our policy, or changes. The cost has always been in line with what we have had in the past and we appreciate the local service location!"
Profile photo of Chris Menendez (THIRDPAC)

Chris Menendez (THIRDPAC)

July 28, 2020

5  out of  5
rating by Chris Menendez (THIRDPAC)
"I just wanted to take the time to express how glad I am that I went into Ashton Ellis’ State Farm. My agent Chris McMurry went above and beyond to get me a quote that actually got me more coverage for less than I was paying at GEICO. I had been with GEICO forever and switching my insurance over to State Farm was a no brainer. Chris bundled my home and auto insurance and now I finally have total peace of mind at an affordable monthly cost! Thank you Chris!"
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Omar Muro

July 16, 2020

5  out of  5
rating by Omar Muro
"This is a great location with a great team that is hands on service with high regards to their clients. in particular team member Carlos Solis who has gone above and beyond on customer service."
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April Gonzalez Roque

November 21, 2019

5  out of  5
rating by April Gonzalez Roque
"Awesome people."
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Jamie Ellis

November 6, 2019

5  out of  5
rating by Jamie Ellis
"Ashton and her office team are a great resource for your insurance needs. She has helped me consolidate my different policies and save me money. I had no idea about all of the products and life insurance options State Farm offers. I highly recommend you reach out to Ashton!"